RETURNS & REFUNDS POLICY

Last updated: May 18, 2016
Thank you for shopping at Lash Dolls Boutique. If you are not entirely satisfied with your purchase, we’re here to help.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. No refunds/returns on beauty products are permitted due to health and safety standards. If the work was determined to be “faulty” by the business then a refund or re-application of eyelash extensions may apply.

Salon Policy

As a courtesy to our lash stylists and other clients we require at least 24 hours notice should you need to cancel or rearrange an appointment.

It is non refundable if Lash Dolls Boutique is given less than 24 hours notice of the cancellation. This must be done via text message.

*Full payment is required for No-show or missed appointments. Clients who provide less than 24 hours notice are welcome to send someone else in their place.

Late Arrivals – Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests.

We regret that late arrivals will not receive extension of scheduled appointments.

No Children

Unfortunately Lash Dolls Boutique is a “kid free” salon and we ask that you respect this and do not bring your children with you to your appointment.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us.

LASH DOLLS BOUTIQUE
Shop 12, 46 Cavill Ave.
Surfers Paradise
Queensland, 4217
Australia
Phone: 0421-456-858

Lash Dolls Boutique Email Address