RETURNS & REFUNDS POLICY
Last updated: February 28, 2019
Thank you for shopping at Lash Dolls Boutique. If you are not entirely satisfied with your purchase, we’re here to help.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. No refunds/returns on beauty products are permitted due to health and safety standards. If the work was determined to be “faulty” by the business then a refund or re-application of eyelash extensions may apply.
As a courtesy to our lash stylists and other clients we require at least 24 hours notice should you need to cancel or rearrange an appointment.
It is non refundable if Lash Dolls Boutique is given less than 24 hours notice of the cancellation. This must be done via text message.
*Full payment is required for No-show or missed appointments. Clients who provide less than 24 hours notice are welcome to send someone else in their place.
Late Arrivals – Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests.
We regret that late arrivals will not receive extension of scheduled appointments.
Unfortunately Lash Dolls Boutique is a “kid free” salon and we ask that you respect this and do not bring your children with you to your appointment.
If you have any questions about our Returns and Refunds Policy, please contact us.
LASH DOLLS BOUTIQUE
Suite 6/65 James Street